Our approach

Look first. Clean gently. Leave it better than we found it.

Good exterior cleaning is mostly judgement. Here’s how we make the calls that matter on your property.

We assess the surface before anything else

Concrete, clay, sandstone, render and paint all behave differently. We identify the material, check its age and condition, and look for sealers, cracks, loose joints or flaking paint. We also work out what the staining actually is. Organic growth, rust, oil and efflorescence each need a different approach, and some won’t fully come out.
We choose the gentlest method that works

Hard, sound concrete can take a rotary surface cleaner. Sandstone, render and painted surfaces usually need lower pressure and a soft-wash treatment that lets the cleaning solution do the work. When we’re unsure, we test a small, out-of-the-way area first and check the result with you.
We work carefully around your home

Before we start, we check where water will run, move what can be moved, and cover or pre-wet garden beds and delicate plants where needed. We keep spray away from windows, vents and electrical fittings, keep hoses tidy across paths, and rinse down the surrounding areas when we finish.
We keep you in the loop

You’ll know what we plan to do and why, roughly how long it should take, and anything we’ve noticed along the way, like a lifting paver or a cracked step. Before we leave, we walk you through the result.

Where we draw the line

Some things we won’t do.

Blast soft stone or render with high pressure. It can leave lasting damage that no amount of cleaning will fix.
Promise a stain will disappear. If a mark is likely to fade rather than lift, we’ll tell you up front.
Wash a surface that needs repair first. Flaking paint or failing render is better addressed before it gets wet.
Start without agreeing the plan. You’ll know the method and the quote before any work begins.

On the day

Clear access
Move cars off the driveway and leave side gates unlocked if we’re working out the back.
A working outdoor tap
We’ll confirm the water connection when we quote.
Pets and kids inside
Just while the equipment is running and hoses are across the paths.
Anything fragile
Let us know about pot plants, outdoor furniture or fittings you’d like us to move or avoid.

Tell us about your property and we’ll suggest the right method for each surface.